Humm.. nampaknya selepas Maldives, Nagoya pula ya. Mungkin laluan ni tak menguntungkan agaknya. Email dari AirAsia mengesahkan yang penerbangan ke Nagoya dari Kuala Lumpur tidak lagi beroperasi.
First and foremost, we sincerely regret to inform you that effective from 15th February 2015, AirAsia X will be suspending our flights to Nagoya and from 15th February 2015 from Nagoya.
The decision to withdraw from Nagoya was made taking into account our business imperative to improve operating cost efficiencies and to build sustainable and profitable routes. Despite our efforts in building route awareness, external factors such as the depreciation of Asian currencies against the US dollar also contributed to this decision.
We will be sending individual notifications to all guests affected by this move, in stages, based on your respective flight dates, via email and SMS. The email notices will also outline the various service recovery options offered as follows:
i. cancel your reservation and opt for Full Refund; or
ii. cancel your reservation and opt for Full Credit Shell; or
iii. re-route your flight to/from Osaka without any additional cost
In order to avoid undue congestion and delays in replying to your queries, we request that you contact us in relation to any queries you may have, only after you have received your individual notice.
We would like to again apologize for the inconvenience caused due to the suspension and hope that you are able to give us another opportunity to serve you better next time around.
AirAsia X Bhd